Blue Ridge Truck & Auto

Wayne Reese a month ago

These guys do a great job! They transparent about your repair/visit, give you options and they are straightforward in the pricing. Pricing is reasonable for today’s market. They ate friendly and courteous. They make every effort to help you if you have an emergency. I have been doing business with them for about 10 years. Thanks to all the mechanics and staff. Wayne

Ryan Martin 5 months ago

Great experience with this auto shop, I recommend this place to anyone looking for service on their vechicle. Bill gave me a great price on the service I needed and they had me in and out quickly.

Devil Dog 7 months ago

I brought my vehicle to Blue Ridge Truck & Auto for an annual safety inspection and rear brake service. From start to finish, the team treated me with professionalism and respect. There was a minor mishap involving damage to my windshield due to improper visor tint strip removal during the inspection process. What mattered most to me was how it was handled. Richard, the owner, stepped up immediately and made it right. That speaks volumes about his character and accountability. Most importantly, the brake work itself is excellent. The car drives smoothly, with no shaking, wobble, or noise. The stopping power feels solid and confident. As a disabled Marine veteran, respect goes a long way with me. Every interaction was courteous. I was addressed respectfully and treated with genuine consideration. They took care of me and ensured the vehicle was safe and properly repaired. I appreciate businesses that stand behind their work. Blue Ridge Truck & Auto did exactly that.

Patrick Owens 8 months ago

The mechanic was friendly and helpful. He did point out that while he was doing the oil change on my car that he saw there was a minor leak in one of the seals. He didn't try to pressure me into getting it fixed right away, he just said he was letting me know. I will be using them again for sure. Plus they have really cool chairs in the waiting area.

Jennifer Poteat 8 months ago

Originally went with this place as someone that is New dealing with mechanic shops and was quoted $86 for a diagnosis by Brian & he had “seemed”friendly so I went with this place. I get there in an hour and a half. They’re telling me it’s going to be $174 x2 hours, which was nearly $400!! I was shocked after being quoted on the phone $86 I do wish the manager would’ve stated that if it takes more than 30 min that it would double, triple, etc. I was flat out stated $86 and some change for the diagnosis.I stated that I was quoted $86 on the phone so he knocked off one of the hours. Although he apparently likes to round up because he told me $174 but the guy at the desk charged me $160 for the 1st hour. I knew I had made a mistake at this point! So I go in for a diagnosis the guy in the back that actually does the work doesn’t relate information to the customer. It seems like it has to come through the front and the older gentleman answering the phone just didn’t know a clue what was going on! He didn’t seem to have any knowledge of mechanics at all when I ask questions about what was wrong, name of parts? Warranty info? Nothing & when he called about the gasket that it may need,